by on DECEMBER 5, 2012
LESSONS LEARNED MANAGING YOUR EMPLOYEES
If
you have been managing people for a while, you probably feel pretty comfortable
with the manager hat on. You’ve given more than a few good and bad
performance reviews, you’ve managed those tough money
conversations, and heck you even handled a
sexual harassment complaint last year! OK well, HR and legal were
involved but still…
So
you probably don’t think you are doing anything wrong…Well I think you are
doing something wrong and you don’t even realize it. It’s
natural to fall into a rhythm and think you have this managing stuff down
pat…but be aware of these mistakes that both newbie and experienced managers
managing their employees can make:
5 MISTAKES MANAGERS MAKE
§ Giving too much information – maybe you have been
managing “Bob” for a couple years now. You “know” Bob so you feel comfortable
discussing confidential information, like how Betty’s husband has cancer and
that is why she is missing so much work. You probably feel like it’s OK
to say that because otherwise everyone just thinks Betty is getting a lot of vacation.
Problem is you’ve just violated HIPPA; Bob doesn’t need to know why Betty is out of
the office.
§ Not giving enough information – If you’ve been
burned in the past by a “Bob” you are probably weary of sharing information
with your team. This is natural but it’s important to realize that by not
giving out information you are making an even bigger mistake. When people don’t
get information from you or hear the information third hand, you help
build the workplace rumor mill we all despise.
§ Ruling by decree – this is a subtle one. You
probably think that you are a very democratic leader. After all you always say
“Anyone have any questions? Thoughts?” it isn’t your fault that no one ever
speaks up…right? Well maybe it is your fault. Have you created an
environment where people are afraid to speak up? Do you ridicule people’s
suggestions? If not getting suggestions or feedback is a regular occurrence, I suggest
you look in the mirror at your own behavior. Make it safe for people to suggest
new ideas and challenge your thinking.
§ Managing everyone the same way – Somewhere along the
line you heard the message that “everyone must be treated equally” and you’ve
taken that to heart. Everyone gets a 2.5% raise. No
one gets to work from home.
Really!?
By treating everyone with the same middle of the road mentality you fail to
differentiate between good and bad performance. If I know that the
slacker in the cube next to me got the same raise (and I do because us
employees talk) why exactly am I going to work any harder?
And
finally…the number one mistake you are making:
§ You are comfortable in the manager role. You
think you’ve got it covered….that’s where the problem lies. Good
managers challenge themselves to get better. They don’t stop at
“comfort.” They challenge themselves and their team. Don’t stop at
comfort…keep moving forward.
QUALITIES OF A GOOD MANAGER
What
do you think? What qualities make for a good manager? What are your
suggestions to stay on your manager A-game? Are there any other common
managing employee mistakes I missed?
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