Qualities in a Supervisor That Enhance the Work of an Employee
by Miranda Morley, Demand Media
Supervisors can enhance employees' work by giving individual feedback.
Supervisors aren't miracle workers. If
they don't have competent teams of employees behind them, they probably won't
be able to steer their units to success. However, supervisors do greatly impact
the work of their employees. With a combination of desirable personal and
professional qualities, supervisors can encourage their employees to do their
best work and constantly strive to develop themselves professionally.
Relational
Relational supervisors enhance the work
of their employees by being better able to communicate and encourage them. When
supervisors take the time to build real relationships with their employees,
they get to know their employees' strengths, weaknesses, learning styles and
personality traits. Supervisors who have a strong bond with their employees can
phrase directions and praise in ways that ensure a positive employee response.
When employees feel valued, they will put greater effort into continuing to
earn their supervisors' approval.
Flexible
Change is an inevitable component of
any organization. Organizations that want to grow and improve must change --
and their employees must change with them. Flexible supervisors can help
employees learn to stay abreast of change and continuing to produce their best
work amid changes. In addition, flexible supervisors are also better problem
solvers, as they know that each problem is a unique situation that may call for
a unique response. According to a survey distributed to the faculty of Cornell
University, a good supervisor is one who "knows that if the unit is not
changing, evolving, or improving, the unit is falling behind."
Humble and Ethical
Supervisors who expect their employees'
trust must act humbly and ethically -- making honest business deals,
apologizing for mistakes and being as transparent as possible about business
dealings. Supervisors who act as if they are infallible will not earn their
employees' trust because their employees know they are putting on a facade.
Similarly, supervisors who do not conduct themselves ethically will not earn
their employees' trust because their employees will not respect them.
Supervisors who do not have their employees' trust will not be able to guide
them through difficult situations -- employees will simply refuse to do their
best work; they may even go above the supervisor with a complaint.
Knowledgeable
While character traits are certainly an
important part of being a good supervisor, a supervisor who enhances the work
of her employees must also be knowledgeable in her field. Without the knowledge
to guide employees, answer questions or spark new innovations, supervisors will
not be able to help employees produce their best work. Supervisors should be
experts in their area, and they must be committed to increasing their knowledge
through professional development.
No comments:
Post a Comment