Employee Profiling in Manpower Planning
by Linda Ray, Demand Media
Define the profile of your ideal employee before the interview.
To hire the appropriate manpower for
open positions in your company, you must employ some levels of profiling.
You'll create a profile of the job duties as well as the expected experience
and skills you'll need from an employee. During the recruiting process, you'll
include profiling aspects from candidates through their applications, resumes
and the personal interviews. Match the right candidates with the right jobs to
reduce attrition rates and increase production and profitability.
Step 1
Analyze your current workforce to
ascertain the various skill levels you employ and how the various workers
interact with each other. Look at the educational background of your current
staff as well as the length of service, age ranges, pay structures and duties
performed. When you collect all the information on your current staff, you can
use the information to develop a profile of what characteristics and attributes
work best in which positions.
Step 2
Create a profile of your perfect
candidate before you begin recruiting. If for example, you believe your
employees should have a college degree to demonstrate their level of learning
and commitment, you may direct hiring campaigns toward college campuses to find
the best recruits. If your most effective managers started in entry-level
positions, you'll need to focus on those recruits willing to start out at a
lower pay grade.
Step 3
Review the applications to assess the
total array of experience of your candidates before arranging interviews. Your
preconceived profile should help you eliminate those candidates who haven't
shown a willingness to take risks, for example, if your position requires a
self-motivated risk-taker. On the other hand, you may look for longevity in
previous jobs if you are more interested in finding someone who will keep the
job for a substantial period of time and who has the proven ability to make
commitments.
Step 4
Utilize personality tests that derive
profiles by asking job candidates seemingly innocuous questions. Tests often
referred to as DISC assessments provide you with scores on traits that include
dominance, influence, steadiness and compliance. You can get a fairly accurate
profile assessment from the tests.
Step 5
Devise a set of open-ended interview
questions that you use consistently. Develop questions that reveal attitudes of
the candidates as well as skills and experience. For example, you might ask a
customer service representative candidate how she reacted when a customer got
particularly angry with her. If you're looking for a stock person, you might
ask how the person feels about working overtime when this may be requested at
the last minute.
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