How Do Organizations Maximize Employee Productivity Without Raising Stress Levels?
by Sujata Srinivasan, Demand Media
Create an environment where people like to work.
Stress-induced productivity is a sure
path to burning out. Developing and implementing a positive work environment
can help offset an increase in stress levels associated with an increase in
performance. According to the World Health Organization, work-related stress
could occur when employees are unable to cope with increased job pressures, are
expected to perform with minimal support from colleagues and supervisors and
are a part of a work culture that misconstrues higher stress levels with taking
on challenges Identifying and fixing productivity factors that trigger stress
is key to maintaining low burnout and low employee attrition rates.
Organizational Culture
Employees perform at their best in an
environment that is respectful of individual work styles and diversity.
Organizational support is vital. If you want your sales team to increase the
revenue by 20 percent by the end of the year, provide them with adequate
resources to get the job done. Give them access to relevant market research
data, conduct periodic sales workshops and motivational seminars, reward
performance, coach and mentor those who under-perform, and encourage teamwork.
A flatter organizational structure allows people at all levels to communicate
and collaborate productively. When people enjoy what they do and are happy to
come to work every morning, a highly demanding workplace need not be a
stressful one.
Flexible Work Options
People are different and therefore have
different work styles. Understand what motivates your employees to perform at
their optimum. Working from home once a week could help boost productivity by
allowing individuals to have some freedom in their work schedules. For some
employees, taking a half-hour walk after lunch could help ward off drowsiness
and increase the metabolic rate, all good stuff for your firm's bottom line.
Employees are not schoolchildren. By allowing them to take tea/coffee breaks,
walking breaks (create an inviting Zen garden), short breaks for meditation,
yoga or even reading, you are helping them to recharge, energize, focus and
perform at their very best.
Being Valued
When employees are valued, they don't
always mind the extra work associated with higher productivity targets. For
example, the National Institute for Occupational Safety and Health points out
that a participatory management style can help reduce workplace stress. If you
expect more from employees, value their input toward developing your overall
growth strategy. When people help develop organizational goals, they are more
enthusiastic about achieving it. Acknowledge individual initiative and
performance with a handwritten note and/or a quick email to your team.
Little Things Matter
It's the little things that count. For
example, provide free doughnuts to drive away those Monday morning blues, offer
complimentary coffee/tea each morning or afternoon for a caffeine rush, place a
plant or two in each cubicle to create an inviting workspace, order
ergonomically designed chairs to minimize backache and install adequate soft
lighting.
Big Things Matter Too!
When her husband, the founder and CEO
of Boston-based ElectroChem, Inc., died of a heart attack brought on by
overwork and workplace stress, his wife Radha Jalan, who succeeded him as CEO,
made a conscious effort to minimize stress while maximizing productivity. She
enabled work-life balance by encouraging employees to go on vacations, take
time off during the day to attend their kid's school play or music recital, or
leave work early to pick up a child from school. Today, ElectroChem's list of
clients includes the likes of NASA and the U.S. Department of Defense.
Invest in resources that enable
employees to stay longer at work when required. An in-house childcare facility
would offer Mom or Dad much peace of mind; perks include stopping by once or
twice a day to play with their kids for a few minutes. Building employee
loyalty takes time and money. But in the long run, it's worth it. Happy and
loyal employees make productive workers.
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