by Andrea Carson, Demand Media
A good team atmosphere can improve business productivity.
A strong, effective team works in harmony to achieve a specific
goal. Techniques, theories and exercises have been designed for the purpose of
building a cohesive team and can be found on www.businessballs.com for free.
Managers must take on several roles to facilitate development of an outstanding
team that demonstrates confidence in the results produced and projects the
company image in a positive and professional way.
Empowerment
Empowering others is an absolute necessity for an effective
manager. Your employees were hired because they possessed a certain level of
ability. Individuals tend to work more diligently when they have some autonomy
in the workplace. Empowered employees are more likely to make better decisions
and act in ways most beneficial to the company. Effective coaching means
allowing the team to develop its own processes to accomplish a task. Your
guidance can ensure timely project completion, problem intervention and
resolution.
Respect
Corporate executives must break down the barriers that separate
them from other employees. Employees consider their directors and managers as
unapproachable and out of touch. Many employees feel management has no idea
what they go through on a day-to-day basis. The barriers come down when they
see that their managers are willing get down in the trenches and work
side-by-side with them to get a job done. This is a powerful tool in gaining
respect and lets employees know you are as dedicated to the team effort as you
expect them to be.
Ethics
A code of ethical behavior clarifies the mission of an
organization and outlines its values and principles as well as presenting
standards for professional conduct. Ethical behaviors should not only be
something included in the employee handbook, but should be mirrored by
management and strictly enforced. A well-defined code of conduct outlines what
is expected from an employee and helps build teams that work effectively within
established guidelines.
Coaching
Effective coaches can extract extraordinary work from ordinary
people. A good coach focuses on solutions, not on problems. Employees are more
effective when they feel there is an atmosphere of forgiveness about any
mistakes. They benefit from an approachable resource to help them so they don't
make the same mistakes in the future. If coached property, employees will feel
that they have a personal stake in the success of the company.
Communication
Team coaches encourage feedback. It's not necessary to be the
manager whom employees want to have a drink with after work, but it does help
to talk to your employees from time to time. Engage them one-on-one or as a
group to keep everyone on the same page.
If a team member has an idea or suggestion, she deserves to be
heard and should feel that you take her idea seriously. Your body language and
verbal responses demonstrate whether you are receptive to others' ideas. Don't
be unyielding to changes or only willing to do things a certain way because
"that's the way we've always done it." This makes you
"unapproachable" and stifles creativity and motivation. Statements
like "It sounds like you put a lot of thought into this" encourage
the employee and make him feel he is getting through to you. Try nodding during
a presentation to foster feelings of encouragement.
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