#1 Not Listening
One of the most common
barriers to communication is poor listening skills. So why does not listening
happen? Well there are a few reasons. You may have no involvement or concern
with the topic. You will then have no desire to take part in the conversation.
There also may be distractions. For example working in an area that is loud and
noisey.
Here are a couple more
reasons for lack of listening. First there might be diffences in oppinions
regarding the topic. And this last one in which I have seen many times. Passive
listening instead of taking an active role. In this case your are involved in
somethig else at the same time.
#2 Making Assumptions
How many times have you
made a decision based on assuming something will happen. Only to find out that
it didn't go as planned. We all know that we shouldn't make assumptions. But we
still do it anyway. Assumptions a lot of times will be made to speed up a
process or task.
Assumptions are made to cut
corners and save time by ignoring the path of communication. The major problem
with making assumptions is that 9 times out of 10 it doesn't workout. Also by
making assumption you will likely miss out on important information.
#3 Body language
Non verbal signals has the
potental to block effective communication in the workplace. Negative body
language like waving your hands, raising your arms in discuss and even shaking
your head will send negative messages. It is all about interpetation. The
impacts of these traits can effect workplace relationships and your willingness
to take part in communicating. The best action a leader can take is to
understand your own body language.
#4 Ineffective Questions
Quite often people ask
questions that lack details. The whole point of asking questons in the first
place is to confirm what has been communicated or for clarification. Asking the
right types of questions will provide effective communication in the workplace.
Make sure you use open ended questions to get the proper answers you seek. This
type of question includes details like who, what, where, when and how.
#5 Imformation Overload
Many times effective
communication in the workplace is blocked by the overwhelming amount of
information. How many times have you seen the same email covering the same
information just from a different sender. What ends up happening is that many
employees start to ignore those emails. The problem is that some of the emails
will have promiment details that were not included in the original. The best
way to avoid this is to provide new emails, just dont cc and forward emails
.
#6 Emotional Distractions
Emotions play a big role in
how we approach and accomplish things. Outside factors like a death or illness
can keep your mind out of focus. Sometimes a listener may interpet a
communicatior as angry. This in turn will make the listener react in a negative
light.
The same happens if the
communicatior message is interpeted to be positive. The listener will like the
message and listen closely.
#7 Conflicting Messages
Communications can be
sometimes conflicting and this will cause the communication process to
breakdown. Inconsistent body language tells the story of one thing, but the
message discussed is different. This will create confusion for the reciever of
the message. The resulting confusion may lead to the message being ignored.
#8 Physical Barriers
This might be the most
common type of barrier that blocks the communication process. Anything that can
physically distract you is part of this barrier. Some examples like
temperatures, phones, or even the building itself can be an distraction.
#9 Perception
There has always been one
consistent with communication in the workplace. That one consistent is called
perceptional barriers. The main problem with perception is that we all look at
the world differently. One way to avoid perceptional barriers is to remember
there are other views points and opinions. Also keep your mind open to new
ideas and approaches from these view points. You never know when there's a good
idea on the horizon.
Organisation Barrier
Organisation Barrier
#10 Cultural
Dealing with different
cultures can sometimes be difficult to navigate. Many times its a difference in
approach or a process of doing things. All cultures have different beliefs and
customs. They often can clash and build up walls that negatively effect the
communication process.
#11 Language
Differences in languages
that are spoken in the workplace can effect your ability to communicate. Words
can be misunderstood and misconstrued that in turn can cause negative
communication barriers.
#12 Workplace Stress
Dealing with stress in this
day and age is a 24/7 activity. It shouldn't be a surprise of its strong affect
on the communication in the workplace. The results of stress on employees can
range from change in attitudes, lack of focus and even calling out. These
issues can lead to missing deadlines, decreased productivity and weakened communication
between employees. Understanding the ins and outs of stress management in the workplace can provide you ways to handle workplace stress.
#13 Interpersonal
There are six levels of how
co workers can avoid interaction with others.
#1. Withdrawal When
someone avoids or refuses to be near a particular or individual group
#2. Rituals These
consist of people being set in ways by following routines. These routines will
keep people from working with others.
#3. Pastimes Interact
with others socially, but superficial activities.
#4. Working activities
are those tasks which follow the rules and procedures of contact.
#5. Games are
subtle, manipulative interactions which are about winning and losing.
#6. Closenss is
the aim of interpersonal contact where there is a high level of honesty and
acceptance of yourself and others.
Communication in the
workplace will always be a work in progress. There
will be a lot of adjustments in the process until it reaches effectiveness.
Remove the barriers that block the process and you will improve employee
motivation. With a two way avenue of information flowing, you will find
solutions more easier. With an open path of communication, feedback from
employees will help in determining solutions.
Effective communication
skills in the workplace will improve your ability to be a strong leader. There
are also added benefits to having strong communication skills. First its a
skill that you can use in everyday life. Secondly Being a good communicator
will help you strengthren and improve other management skills. Refer to the
list below for some skills that can be improved as a result of have strong
communication skills. Read more on any of the these skills by clicking on the
apporiate skill.
Source: http://www.employee-motivation-skills.com/communication-in-the-workplace.html